Privacy Policy

Privacy Policy

At ZALONE, your privacy and trust are our top priorities. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website and make purchases.

1. Information We Collect

When you use our store, we may collect the following information:

  • Personal details such as name, email address, phone number, and shipping address.
  • Payment information (processed securely by third-party providers; we do not store credit card details).
  • Order history and preferences.
  • Technical information such as IP address, browser type, and cookies to improve user experience.

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders.
  • Provide customer support.
  • Communicate updates, promotions, and product information (only with your consent).
  • Improve our website and services.
  • Comply with applicable legal requirements.

3. Sharing of Information

ZALONE does not sell or rent your personal data to third parties.

However, we may share your information with:

  • Service providers (e.g., payment processors, shipping companies) strictly for order fulfillment.
  • Authorities or regulators when required by law.

4. Data Security

We take reasonable security measures to protect your data from unauthorized access, misuse, or disclosure.

All transactions are processed using SSL encryption and comply with PCI-DSS security standards.

5. Cookies

Our website uses cookies to enhance your browsing experience.

You can choose to disable cookies in your browser settings, but some features of the website may not function properly.

6. Your Rights

You have the right to:

  • Request access to the personal information we hold about you.
  • Request correction or deletion of your personal information (subject to legal obligations).
  • Opt out of marketing emails at any time by clicking "unsubscribe" or contacting us directly.

7. Third-Party Services

Certain third-party providers, such as payment gateways and payment processors, have their own privacy policies regarding the information required for transactions.

We recommend reviewing their policies to understand how your personal data is handled.

8. Children’s Privacy

Our website is not intended for individuals under the age of 13.

We do not knowingly collect personal data from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time.

Updates will be posted on this page with the revised date. Continued use of our services after changes means you accept the updated terms.

10. Contact Information

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact ZALONE Support:

📩 Email: support@zalone.com
📱 WhatsApp: +1 (343) 433-5011

📍 Address:
500 4th St NW, STE 102
Albuquerque, NM 87102
United States